Seine Hospitality School

MSc Hospitality Operations, Revenue & Guest Experience

A work-integrated programme for future hotel and hospitality leaders. Students rotate through operational, commercial and guest-facing functions, supported by intensive academic residencies and weekly digital learning.

Start an application Discuss the programme

Work first

Roles students can grow into

The company role must be linked to the learning outcomes and become more demanding over time. Placement is never presented as guaranteed before a suitable employer and contract are confirmed.

Potential employer environments

↗ Hotels and hotel groups↗ Aparthotels↗ Luxury residences↗ Conference venues↗ Hospitality technology companies↗ Travel operators

Structured learning

Academic modules connected to the workplace

Hotel operations

Guest experience design

Revenue and pricing

Reservations and distribution

Food and beverage operations

Hotel finance

Events and partnerships

Hospitality technology

Team leadership

Sustainable hospitality

Progression

Four semesters of increasing responsibility

Semester 1 - Understand

Learn how a hospitality operation works end to end.

Operational rotation
Guest journey audit
Service standards portfolio

Semester 2 - Perform

Own a defined operational or commercial responsibility.

Revenue or reservations project
Manager review
Process improvement report

Semester 3 - Lead

Coordinate a cross-functional hospitality mission.

Team leadership evidence
Performance dashboard
Client presentation

Semester 4 - Transform

Deliver a measurable business improvement for the partner organisation.

Applied thesis
Executive defence
Verified skills passport

Seine Passport

Evidence expected at graduation

The exact assessment framework will be aligned with the certification requirements. The programme is designed to leave each graduate with visible, employer-relevant proof.

✓ Guest-experience improvement✓ Revenue analysis✓ Operations dashboard✓ Employer evaluation✓ Applied thesis

Programme status

Register founding interest

This pathway is prioritised for the founding intake. Admissions decisions will begin only after the qualification and operating framework are confirmed.

Begin application Read admissions process